Frequently Asked Questions.

What products does Luma Nest sell?

Luma Nest offers a curated selection of home decor items including wall art, artificial plants, photo frames, decorative vases, and area rugs, all designed to elevate your living space with style and comfort.

Are your artificial plants realistic?

Yes. Our artificial plants are carefully selected to look natural and lifelike, offering the beauty of greenery without the need for watering, sunlight, or maintenance.

Do you offer nationwide delivery?

Yes, we deliver nationwide. Delivery times may vary depending on your location, but we work with trusted shipping partners to ensure safe and timely delivery.

How long does shipping take?

Orders are typically processed within 1 to 3 business days. Delivery usually takes between 5 to 10 business days, depending on your location.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.

What is your return policy?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will review the issue and provide a replacement or resolution where applicable.

Are the colors and sizes exactly as shown?

We do our best to display accurate product images and descriptions. However, slight variations in color or size may occur due to lighting, screen settings, or handmade detailing.

Can I cancel or change my order?

Orders can only be modified or canceled within 12 hours of placement. Once processing begins, changes may no longer be possible.

How can I contact Luma Nest?

You can reach us through our contact page or via email. Our support team is always happy to help and responds within 24 hours.